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Desktop Service

  It provides reliable and efficient service desk configuration for customers, helps customers avoid risks and continuously improves efficiency and user satisfaction that comprehensive construction of Wuhan call center, seating engineers of several language skills, perfect service desk management process and Avaya system.

When customers' computer systems break down, the seating engineers can provide the telephone support in the first time. As a single centralized service window, Fwone aims to improve service efficiency, adding users' satisfaction, and at the same time to implement IT service visualization with the help of professional system tools.

Common product mixtureCall center outsourcing, computer remote service, MA -package Service (including Service Desk Management)